Fresh Farm Naturals is committed to delivering premium Kaju (Cashew) and Makhana (Fox Nuts) safely, hygienically, and within the estimated delivery timeline.

Order Processing & Dispatch

Orders are processed after payment confirmation and order verification. Dispatch time may vary depending on product availability, order quantity, packaging requirements, and delivery location.

All products are carefully packed using hygienic and suitable food-grade packaging to help maintain freshness and quality during transportation.

Delivery Timeline

Delivery timelines provided at the time of order or enquiry are approximate and may vary due to courier availability, weather conditions, public holidays, transportation delays, remote locations, or other unforeseen circumstances.

Fresh Farm Naturals may use third-party courier and logistics partners for delivery. Once an order is dispatched, delivery timing may depend on the respective logistics provider.

Shipping Information

Customers must provide accurate:

• Name
• Complete delivery address
• Phone number
• PIN code
• Landmark, where applicable

Fresh Farm Naturals is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.

Shipping Charges

Shipping charges may vary based on:

• Order quantity
• Product type
• Delivery location
• Packaging requirements
• Transportation method

Applicable taxes, handling, or special packaging charges may be added where required.

Damaged or Tampered Packages

Customers should inspect the package upon delivery. If the package is damaged, leaked, or visibly tampered with, please contact Fresh Farm Naturals within 24–48 hours and provide clear photos or videos for verification.

Bulk & International Orders

Bulk, commercial, custom-packaging, and international orders may have separate shipping terms, charges, documentation, taxes, duties, and delivery requirements.

Fresh Farm Naturals reserves the right to update or modify this Shipping Policy at any time without prior notice.