Fresh Farm Naturals is committed to delivering products safely, hygienically, and within the estimated delivery timeline. This Shipping Policy outlines the terms related to order processing, packaging, dispatch, and delivery of our dehydrated powders, herbal powders, spice powders, vegetable powders, and related products.

All orders are processed after payment confirmation and order verification. Dispatch timelines may vary depending on product availability, order quantity, packaging requirements, customization needs, and delivery location.

We ensure that products are packed using suitable moisture-proof, leak-resistant, and hygienic packaging materials to maintain product quality during transportation and storage.

Delivery timelines mentioned during enquiry or order confirmation are approximate and should not be considered guaranteed delivery commitments. Actual delivery may be affected due to courier availability, transportation delays, weather conditions, public holidays, remote locations, government restrictions, or other unforeseen circumstances beyond our control.

Fresh Farm Naturals works with third-party courier and logistics partners for product transportation. Once the order has been dispatched, the responsibility of delivery timelines may depend on the respective logistics provider.

Customers are responsible for providing accurate shipping details including name, address, contact number, pin code, and landmark information. Fresh Farm Naturals shall not be held responsible for delivery failures, delays, or additional charges caused due to incorrect or incomplete shipping information provided by the customer.

Shipping charges may vary depending on:

• Order quantity
• Product type
• Packaging requirements
• Delivery location
• Transportation mode

Additional charges such as taxes, handling charges, loading charges, or special packaging costs may apply where applicable.

Customers are advised to inspect the package at the time of delivery. In case of visibly damaged, leaked, or tampered packaging, customers should immediately inform the delivery personnel and contact Fresh Farm Naturals within 24 to 48 hours with proper photos or videos for support and verification.

Risk and ownership of goods are transferred to the customer after dispatch from our facility. Fresh Farm Naturals shall not be liable for delays, losses, or damages caused during transit by third-party logistics providers, natural events, strikes, or uncontrollable circumstances.

International shipping, bulk commercial orders, custom packaging, and export shipments may be subject to separate shipping terms, documentation requirements, duties, taxes, and regulations depending on destination country laws.

Fresh Farm Naturals reserves the right to update, modify, or change this Shipping Policy at any time without prior notice.